If your order is successfully completed, you will receive an invoice shortly via the email address you provided during the checkout process. This email will typically include a detailed breakdown of your order, including an itemized list of products, quantities, prices, and any applicable items. taxes and fees.

We sincerely apologize for any inconvenience caused by receiving the wrong item. Your satisfaction is our top priority and we hope to resolve this issue as soon as possible. Please follow these steps:
1. Please contact customer service: [contact us through our website/contact form/email], provide your order number and details if you received the wrong item, and contact our customer service team immediately Please contact me.
2. Providing Information: You can speed up the process by including information such as what you ordered, what you received, and other relevant details. If possible, please attach a clear photo of the incorrect item.
3. Return Instructions: Once we have confirmed the issue, we will provide instructions on how to return the incorrect item. We will cover the associated shipping costs.
4. Shipping the correct item: Once we receive your returned item, we will promptly ship the correct item.
We apologize for the inconvenience caused by receiving the wrong item, and appreciate your patience and cooperation as we work to resolve this issue. If you have any further questions or concerns, please feel free to contact our customer service team. Thank you for bringing this product to us. We look forward to making things right for you.

If you need to change or cancel your order, please contact our customer service team as soon as possible. Please email us at contact@pandabases.com or call our customer service hotline.
Please enter your order number and describe the changes you would like to make. Please note that because we process orders quickly to ensure timely shipment, changes may be restricted during the period after an order has been processed. We will do our best to accommodate your requests and provide detailed guidance if necessary.
Please remember that if you wish to cancel your order, it is important that you contact us as soon as possible after your order has been processed to increase the possibility of cancellation. If your order is already in the shipping process, we may not be able to cancel it, but we will do our best to provide you with the best possible solution. Thank you for your understanding and cooperation.